Jabodetabek & Sumatera, Indonesia
Description:
SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us.
We represent our client that are a well-known manufacturer and retailer of gold jewelry in Indonesia, with a wide range of designs and collections to cater to different tastes and budgets. They have been in business for over 10+ years and have built a strong reputation for quality and craftsmanship.
As an Area Manager, you will play a pivotal role in leading and overseeing retail operations across multiple stores within your assigned area. You will be responsible for driving sales performance, maintaining operational excellence, and developing high-performing teams to ensure each store achieves its business targets. Your leadership will be key in aligning store execution with the company’s strategic objectives and ensuring a consistently high level of customer satisfaction.
Key Responsibilities:
Lead and manage day-to-day retail operations to ensure all stores within your area meet or exceed their sales targets and performance metrics.
Monitor sales performance through daily and weekly reviews, conduct regular briefings with Store Leaders, and develop effective sales strategies in collaboration with the Retail Head.
Conduct regular audits, mystery shopping, and store visits to ensure operational standards, customer service quality, and staff performance align with company expectations.
Manage inventory efficiency by monitoring stock turnover, optimizing product distribution, and minimizing deadstock.
Develop and implement local activation strategies, community events, and digital campaigns to increase store traffic and strengthen brand engagement.
Coach, mentor, and motivate Store Leaders and sales teams to improve productivity, customer engagement, and employee retention.
Collaborate with cross-functional teams including Marketing, Finance, HR, and Inventory Control to support operational and promotional activities across all stores.
Provide analytical insights and recommendations to improve sales strategies, operational efficiency, and overall business performance.
Qualifications:
Bachelor’s degree in Business, Management, or a related field.
Minimum of 3 years of experience as an Area or Regional Supervisor in the retail industry, experience in jewelry, fashion, or luxury brands is a strong advantage.
Strong leadership skills with the ability to manage multiple stores and teams effectively.
Proficiency in Sales Management, Retail Operations, and Inventory Control.
Excellent communication, analytical, and problem-solving abilities.
Integrity, customer focus, resilience, and strategic thinking in managing diverse retail environments.